Privacy Policy
Privacy Policy
Effective Date: 28 July 2026
Welcome to Tress Punjabi Ayurvedic Hair Oil. At www.tresspunjabi.com, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you visit our website, purchase our products, or interact with us.
1. Who We Are
Brand: Tress Punjabi Ayurvedic Hair Oil
Website: www.tresspunjabi.com
Customer Care: +91 98154 57552
Email: care@tresspunjabi.com
2. Information We Collect
We may collect the following types of information when you use our website or purchase our products.
A. Personal Information
- Full Name
- Mobile Number
- Email Address
- Billing Address
- Shipping Address
- PIN Code
- State
- Country
B. Order Information
- Products Purchased
- Order History
- Payment Status
- Delivery Details
C. Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies and Analytics Data
3. How We Use Your Information
We may use the information we collect to:
- Process and deliver your orders.
- Provide customer support and assistance.
- Respond to your questions, requests, and inquiries.
- Send order confirmations and shipping updates.
- Improve our products, services, and website.
- Prevent fraud, unauthorized transactions, and misuse of our services.
- Comply with applicable legal and regulatory obligations.
- Send information about offers, discounts, and new product launches only if you have opted in to receive such communications.
4. Payment Information
Payments made through our website are processed securely through trusted third-party payment gateway providers.
We do not store the following payment information on our servers:
- Debit card details
- Credit card details
- UPI PIN
- CVV
- Banking credentials
Payment information is handled directly by the respective payment gateway in accordance with its own privacy and security policies.
5. Cookies
Our website uses cookies and similar technologies to improve your browsing and shopping experience.
Cookies may be used to:
- Improve website performance.
- Remember your preferences.
- Analyze visitor behavior and website traffic.
- Understand how users interact with our website.
- Enhance your overall shopping experience.
You may disable or manage cookies through your browser settings. However, disabling cookies may affect certain features or functionality of the website.
6. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared with trusted third parties only when necessary to provide our services, including:
- Delivery and courier partners – to process and deliver your orders.
- Payment gateway providers – to securely process payments.
- Technology and website service providers – to operate, maintain, and improve our website and services.
- Government authorities – where disclosure is required by applicable law or legal process.
We aim to ensure that third parties receive only the information reasonably necessary to perform their respective services.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against:
- Unauthorized access
- Misuse
- Unauthorized disclosure
- Alteration
- Loss or destruction
While we take reasonable measures to protect your information, please understand that no online platform or method of electronic transmission can guarantee absolute security.
8. Marketing Communications
With your consent, we may contact you regarding promotional offers, discounts, product updates, or new product launches through:
- SMS
- Phone Calls
You may unsubscribe or opt out of marketing communications at any time by:
- Contacting us directly, or
- Using the unsubscribe option provided in our communications.
Please note that you may still receive essential service-related communications, such as order confirmations and delivery updates.
9. Third-Party Links
Our website may contain links to third-party websites, services, or platforms.
We are not responsible for the privacy practices, security, policies, or content of these external websites.
We encourage you to review the privacy policies of third-party websites before providing them with any personal information.
10. Children’s Privacy
Our products and website are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children under the age of 18.
If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.
11. Your Rights
Subject to applicable laws and regulations, you may request to:
- Access the personal information we hold about you.
- Correct or update inaccurate information.
- Update your personal details.
- Request deletion of your personal information, subject to applicable legal and business requirements.
- Withdraw your consent for marketing communications.
- Raise concerns regarding the handling of your personal information.
To exercise any of these rights, please contact us using the contact details provided below.
12. Data Retention
We retain customer information only for as long as reasonably necessary to:
- Complete and manage your orders.
- Maintain business and transaction records.
- Provide customer support.
- Resolve disputes and customer concerns.
- Meet applicable legal, tax, accounting, and regulatory requirements.
Once the information is no longer required, it will be securely deleted, destroyed, or anonymized, where appropriate and permitted by applicable law.
13. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our practices, services, technology, or applicable legal requirements.
Any changes will be posted on this page along with the revised Effective Date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Your continued use of our website after any changes are posted may constitute acceptance of the revised Privacy Policy, to the extent permitted by applicable law.
14. Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
Tress Punjabi Ayurvedic Hair Oil
Website: www.tresspunjabi.com
Customer Care: +91 98154 57552
Email: care@tresspunjabi.com
We are committed to addressing your privacy concerns promptly and transparently.